Exchange & Return / Service and Warranty

【Seven days warranty period】(Taiwan Only)
  • According to enforcement rules of consumer protection law, Scorpion Mods provides seven days warranty period (includes holidays), over seven days we are not able to return the products purchased. 
  • Return merchandise must be brand new and package complete. (includes package, products, warranty card and gifts)
  • If the merchandise is human-caused damaged or missing parts, we are able to refuse return.
  • Consider sanitation, we are not able to return or exchange drip tips. For exchange or return atomizer products, refund will deduct drip tip price. (Atomizer RRP - Drip tip RRP). If there is controversy, Scorpion Mods has the right to make final decisions. 

【Exchange & Return】
  • Due to service clause. We are able to stop or pause all service including purchasing if personal return or exchange happens too often.
  • Every computers do have different kind of chromatic aberration, it's acceptable due to international inspection, not blemish.
  • We accept only “blemish and wrong package” and inform us within seven days package arrive to return for now. Please message our official Facebook fan page:  Scorpion Mods for your needs, there will be customers service helps through the process. 
  • We do not accept over sea orders return service. If there is blemish or problems, please message our official Facebook fan page: Scorpion Mods , there will be customers service helps through the process.
  • Return merchandise must be brand new and package complete. (includes package, products, warranty card and gifts)
  • If the merchandise is damaged or missing parts, we are able to refuse return.
  • Please finish the return process instructions our customer service gave within two days after application for return.

【Return Application】
  • Application method: Please message our official Facebook fan page: Scorpion Mods , there will be customers service helps through the process. 

【Maintenance & Warranty】
  • All Scorpion Mods products retain lifetime warranty. (With full package and warranty card.)
  • Via our determination that it is not a human-caused damage, Scorpion Mods will burden the cost on maintenance, customer only has to burden the cost on back and forth freight charges.
  • If the product is changed, damage to original setting, lifetime warranty will be cancel and Scorpion Mods does not take any responsible with any further problems includes maintenance after change.  

【Return Application】
  • Application method: Please message our official Facebook fan page: Scorpion Mods , there will be customers service helps through the process. 

【Mechanical Mod Proper Usage】
  1. Do not use the battery when it is fully discharged
  2. Avoid stacking batteries
  3. Prevent your mechanical mod from firing accidentally
  4. Use only protected batteries or better yet, safe chemistry batteries
  5. Do not invert the batteries
  6. Fully understand ohm’s Law
  7. Regularly check for atomizer resistance and short circuits

Scorpion Mods insists to produce high quality products and the best service, but we need you to cherish and support us, Scorpion Mods will not take responsibility to any damage or accident caused by improper use.